Using Social Media as a Tool to Inform Person-Centred Justice

Matthew Dylag

Using Social Media as a Tool to Inform Person-Centred Justice

Research output: Contribution to journal › Article › peer-review

Abstract

Many leading access to justice organizations recognize the importance of including the public’s perspective within programming and policy development. One key question underlying this approach is, how can organizations learn about the public’s experience with legal problems and the law? Noting that conversations about legal problems provide evidence of such experiences, this paper presents a study that examines conversations posted to the social media platform Reddit. It argues that social media can be leveraged to better understand the public’s experience with legal problems and the law and, in doing so, help to inform a person-centred perspective of justice.

Original language	Canadian English
Journal	Canadian Journal of Law and Society
Volume	39
Issue number	3
Publication status	Published - Jan. 1 2024

Keywords

Access to Justice
person-centred perspective of justice
Reddit
Social Media
Legal Needs
Legal Consciousness

Disciplines

Science and Technology Law
Law and Society

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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Using Social Media as a Tool to Inform Person-Centred JusticeLicence: CC BY

http://digitalcommons.schulichlaw.dal.ca/scholarly_works/2041

Cite this

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title = "Using Social Media as a Tool to Inform Person-Centred Justice",

abstract = "Many leading access to justice organizations recognize the importance of including the public{\textquoteright}s perspective within programming and policy development. One key question underlying this approach is, how can organizations learn about the public{\textquoteright}s experience with legal problems and the law? Noting that conversations about legal problems provide evidence of such experiences, this paper presents a study that examines conversations posted to the social media platform Reddit. It argues that social media can be leveraged to better understand the public{\textquoteright}s experience with legal problems and the law and, in doing so, help to inform a person-centred perspective of justice.",

keywords = "Access to Justice, person-centred perspective of justice, Reddit, Social Media, Legal Needs, Legal Consciousness",

author = "Matthew Dylag",

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AU - Dylag, Matthew

N1 - © The Author(s), 2025. Published by Cambridge University Press on behalf of Canadian Law and Society Association / Association Canadienne Droit et Société. This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0), which permits unrestricted re-use, distribution and reproduction, provided the original article is properly cited.

PY - 2024/1/1

Y1 - 2024/1/1

N2 - Many leading access to justice organizations recognize the importance of including the public’s perspective within programming and policy development. One key question underlying this approach is, how can organizations learn about the public’s experience with legal problems and the law? Noting that conversations about legal problems provide evidence of such experiences, this paper presents a study that examines conversations posted to the social media platform Reddit. It argues that social media can be leveraged to better understand the public’s experience with legal problems and the law and, in doing so, help to inform a person-centred perspective of justice.

AB - Many leading access to justice organizations recognize the importance of including the public’s perspective within programming and policy development. One key question underlying this approach is, how can organizations learn about the public’s experience with legal problems and the law? Noting that conversations about legal problems provide evidence of such experiences, this paper presents a study that examines conversations posted to the social media platform Reddit. It argues that social media can be leveraged to better understand the public’s experience with legal problems and the law and, in doing so, help to inform a person-centred perspective of justice.

KW - Access to Justice

KW - person-centred perspective of justice

KW - Reddit

KW - Social Media

KW - Legal Needs

KW - Legal Consciousness

M3 - Article

SN - 0829-3201

VL - 39

JO - Canadian Journal of Law and Society

JF - Canadian Journal of Law and Society

IS - 3

ER -

Using Social Media as a Tool to Inform Person-Centred Justice

Abstract

Keywords

Disciplines

UN SDGs

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Cite this